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ANNEX M AVAILABILITY

CHRISNWUK
Member

Guys,

 

Am throwing this out to forum since am getting no clarity whatsoever elsewhere.

 

I'm on a low use rural 21CN exchange (LCTUR) that isn't going to be upgraded to FTTC for a least another couple or so years, have a particular requirement for enhanced upload capability (I often have need to feed live television pictures to the major broadcasters) and am currently pushing the boundaries on a 19Mbit/s downlink and 1Mbit/s uplink.

 

BT engineers say they can't provide Annex M despite this being available by Plusnet on this exchange for example. Engineers keep trying to push me toward an SDSL link at substantial extra cost despite an SDSL service actually not being available on the exchange! Alternately, the suggestion is a leased line that I'd have to remortgage for to actually afford!!

 

BT Local Business don't "speak my language" since they either have no idea what Annex M is, or more probably want to push me to services that simply aren't available.

 

I have pretty impressive powers of communication but even this capability is failing me. I'm shelling out top dollar for an unrestricted service that is simply not matching up to that available to others at the same price point.

 

Despite having 20 months to go on the current BT Business contract, I'm very seriously contemplating either ditiching it and switching or having a seperate Plusnet (i.e. sudo BT) line put in to achieve required upload speeds (whichever is the cheaper option).

 

Needless to say that I'm more than happy to shed download speed for upload speed.

 

I'd much appreciate any constructive, honest and straightfoward thought before I press the nuclear button.

 

Regards,

 

CHRIS

 

1 REPLY 1

adrianc
Master User

Hi Chris,

 

Unfortunately, BT doesn't currently offer Annex M capability for either business or residential connections. So you might have to take out that second line with Plusnet which, considering that your business depends on being online, might not be a bad idea anyway.

 

Adrian