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After Renewing Domain lost re-direct

bobcam111
Member

on ‎23-12-2013 12:04 PM

Hi,

 

Acting on behalf of a friend, I helped her renew her Domain :- westbourneflorist.co.uk, but the redirect of this BT purchased domain seems to have lost its redirection to her free bt website:- http://home.btconnect.com/westbournefloist/. 

 

Having tried on her machine through the "domain centre" we keep getting an error:- Zone Overwrite failed.

 

As this site is often used by her customers we would like to solve this issue.

 

Thank you in advance

 

Rob

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3 REPLIES 3

Ian1974
Moderator
Moderator

on ‎23-12-2013 02:35 PM

Hi Bobcam,

 

Sorry to hear of these issues.

 

I have escalated this issue to our registrar and expect a response within the next 24-48 hrs.

 

Kind Regards,

Ian - F -

BT Business Domains

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bobcam111
Member
In response to Ian1974

on ‎23-12-2013 03:03 PM

Ian,

 

thank you for acting so quickly.

 

Rob

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Ian1974
Moderator
Moderator
In response to bobcam111

on ‎23-12-2013 04:27 PM

Hi Rob,

 

This should now be resolved, please allow up to 4 hours for this to fully propagate.

 

Kind Regards,

Ian - F -

BT Business Domains

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