Anyone on from BT that can look at a DNS unlock/repoint for me?

[alexlush]

Anyone on the forum from BT over the weekend that can look at a DNS repoint for some domains I transferred in on Friday? I just rung the 24/7 telephone number only to be told that the department was closed until Wednesday!!

My case reference is 120601-001408.

Can't repoint using the website myself as the A records are greyed out. In the past someone from BT has had to unlock them manually for me.

Any assistance greatly apreciated!!

Thanks.

Alex

[tetrapackage]

The best would be for you to call them until they answer. They usually send out technicians to help you on this kind of problem.

[Ian1974]

Hi Alex,

I believe on of my colleaugues replied to your email and unlocked the zone files on the 05/06/12. 

I have re-sent the reply just in case it never arrived.

Also apologies you were informed we were closed until Wed when in fact we did have a skeleton staff working during the bank holidays.

@tetrapackage

We do not send out technicians to deal with domain and hosting issues.

Regards,

Ian - F -