BT Business Hub 5 & Cisco ASA 5505

[dassa]

Hi, 

We moved to a new office and now we have a new BT infinity connection and new BT business hub 5 at the moment. We tried to use the our Cisco ASA 5505 and it is not detecting the internet connection via ppoe. I have the Business hub 5 working in bridging mode at the moment. ASA is connected to one of the LAN ports on the business hub. Do i need to use any specific LAN port in business hub 5 when using in the bridging mode ? 

I had the infinity and ASA working properly in my old office. I didn't have a business hub 5 and I had was a openreach modem and the Cisco ASA was connecting to the LAN port on the modem. Is anyone having this issue with new business hub 5 and new infinity connections ? 

If anyone has a solution please do let me know. 

Many thanks

[oSAlj]

I have the same problem with BT Hub Business Hub 5 and Zyxel NBG4606 or EDIMAX BR-6574n.

Maybe someone help us?

__________

EDIT:

[b]dassa[/b], do you use a Openreach modem [white device]? 

When I remove the Openreach modem from my network the BRIDGING work fine with Zyxel and Edimax routers. 

Maybe you need remove the Openreach modem from your network?

Sorry for my English. 

[spank]

Hi there,

Check the firmware version, if the last 3 digits are less than 200 bridging won't work.  It's in the troubleshooting menu then click helpdesk.

Any port will do.

Make sure you're set to use LLC/SNAP VPI 0 VCI 35 and try user name test@btbroadband.com to eliminate account issues.

Don't assign a static to the wan.

THanks

[markp]

Hi all,

spank is correct, in that there is an issue with the Hub 5 and bridge mode with certain firmware.  If you can check what firmware the Hub 5 is using, it should be using firmware ending in .200 for bridge mode to work properly, if you are in doubt you can contact the helpdesk for further support with putting the Hub 5 in to bridge mode.

Regards

Markp