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BT Business Hub - Connection dropping

Wasley
Member

on ‎14-08-2012 05:43 PM

Hi all,

 

I've used BT in several properties and have always had the same problem.

 

The router seems to drop out and lose connection. Over the past three/four days, the router has dropped out 3/4 times every hour. This is very frustrating.

 

I've tried changing channel but have had no difference. If anything, it's worse!

 

Anybody got any other solutions?

 

Cheers

 

James

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12 REPLIES 12

DaveA
BT Partner
BT Partner
In response to Wasley

on ‎20-08-2012 03:19 PM

Hi,

 

Depends on who set up the account.  If it was your landlord then it could be anything.

 

Hopefully the router will fix it.

 

Dave

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Wasley
Member

on ‎27-08-2012 02:37 PM

Couldn't get hold of a router. Any other suggestions before I have to contact BT regarding this issue?

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DaveA
BT Partner
BT Partner
In response to Wasley

on ‎28-08-2012 03:17 PM

Hi,

 

Afraid not.  If it's your landlord's router and account then you might be stuck.

 

Dave

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