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BT DUEL BAND WIFI EXTENDER 600

wharfedale
Member

I HAVE PURCHASE THE WIFI EXTENDER 600 SO THAT I CAN USE MY LAPTOP ANYWARE IN THE BUILDING.

AFTER SET IT UP IT JUST SAY TOO CLOSE FROM 6ins TO 10 ft AND TOO FAR FROM 10.1ft TO ANY WARE.

AND ON THE LAPTOP IT DOES NOT SHOW UP SO EITHER THE UNIT IS FAULTY OR SOME ONE FORGET TO CONECT TEST THAT IT WORKS ON THE INTERNET OR IT WORKS ONLY WITH BT MODEM, AS THE INSTRUCTION BOOK SAY ANY UNIT AS MY IS TALKTALK WITH BT FIBREOPTIC MODEM AND YOU CONTROL THE LINES THAT COMES INTO THE HOUSE

THANKS

SEAN GALE

2 REPLIES 2

wharfedale
Member

IT LOOKS LIKES BT AND THE OTHER PEOPLE IN THE KNOW ARE KEEPING QUITE BECAUSE THERE IS A PROBLEM AND THEY ARE HOPEING IT WILL GO UNDER THE CARPET AND NO ONE WILL ASK THAT MENS THEY WILL HAVE TO DO SOME WORK BECAUSE IF NO ANSWER BY THE MIDDLE OF THE WEEK I WILL BE GOING TO CAB, ASSKING LITTLE DON TO LOOK INTO IT VIE TV AND INFORM THE NEWSPAPER ABOUT THIS

SEAN GALE

markp
Grand Guru

Hi wharfedale

 

this wifi extender is not a product that the normal helpdesk would be able to help with, on the BT website there is an email address you can contact to ask for help/support. 

 

 

You can email assistance@businessdirect.bt.com

I hope this helps.

 

 

Mark