Hi,
I have several business domain names registered at www.btdomainsaccount.com; each has their own Mail forwardings.
Two of my domains are smitx.net and fluffpie.net
My email redirection has not worked since around 7pm last night (Thursday 3rd April).
I tried sending myself an email, but this was returned as undeliverable, the error message was:
<dumb.waiter@smitx.net>: host m2w1.fwd.nsm.ctmail.com[74.202.142.86] said: 501
This system is not configured to relay mail to <dumb.waiter@smitx.net> for
38.113.116.220 (in reply to RCPT TO command)
My business has so far lost a whole day's email messages.
I tried to submit my support request via the usual 'Contact' Form on www.btdomainsaccount.com but constantly receive the following message:
Sorry - an error has occurred (error 500)
We are sorry but the page that you requested has generated an error. The circumstances that caused the error have been recorded and sent to the support team.
If this is the first time you have experienced this issue, please try the operation again, as the error may be due to a transient failure and may be successful if retried.
As a piece of additional information, a couple of weeks ago there seemed to be some sort of 'security' upgrade, and both my BT Domain registered email addresses with the word PayPal stopped redirecting.
My business accepted PayPal payments on paypal@fluffpie.net, but this simply stopped redirecting. I did a test and created another BT Domain registered email paypal@smitx.net, this too wouldn't work.
I now have to receive my PayPal messages on admin@fluffpie.net, now of course along with all my other BT Domains which have Mail forwardings, this no longer works either.
If anyone from BT reads this, please will you investigate as a matter of urgency.
As always with thanks.
Colin
Fluff Pie Limited
