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Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
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Wraps - a handy guide

Did you know we have created a number of self-help Wraps you can use? These are handy quick guides to bookmark:   Broadband and phone line How to fix your phone and broadband How to speed up your broadband How to stop your broadband dropping How to g...

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BethM by Administrator
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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
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Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
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BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
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Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
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BT dont send us bill and then charge us!

We have broadband ans telephone lines with BT for one of our busiensses. All we get through the post from them are reminders, never the actual bill! We have rung them everytime we get a remind and no bill which is every month and they say they will s...

snowboo by Member
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Hi all! HTML embedding help!

Hi everyone. I'm interested in signing up to BT web hosting. An important part of my site will be the ability to embed HTML. I know it might seem like a silly question, but I've had issues with another web hosting company where I seemed to only be ab...

martin86 by Master User
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VPN Issues - Again

Hi, I have been on the FTTP Trial for over a year now, as it has now ended, I have decided to go for the 80/20 package, I got sent the new Business Hub V.3 to replace my 2700 2Wire, yet again, the VPN doesnt work. On the 2Wire, I had to speak to the ...

cranky by Member
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Sending e-mails to btconnect addresses

Hi, Can anyone help explain why I can't get through to theses clients?  I do not get a message bouce back.  I can send via hotmail.  I have recently chnaged to IMAP rather than POP to sync. my accounts through Gmail but I still can't get btconnect cl...

Fixed IP doesn't match 'whatsmyip'

I have 5 fixed IP addresses allocated, in the hub I can see the network address of 81.137.64.*** and the router address of 81.137.64.*** however, using http://www.whatsmyip.org/ the result is: Your IP Address is 86.146.215.86 which I believe is an ip...

BT Business Hub (Wireless Bridge) Issue

Hi, I have 2 BT Business hubs (2700 models) and want to use one of them as a wireless bridge/access point as my internet connection in much of the property is very poor as our house has VERY thick walls.I thought it would be reletively straight forwa...

ADSL2 Regrade - slow connection

Hi, so today my ADSL2 was activated on my line, it was a fairly decent ADSL MAX up to 8mb, which I would get 7mb down on before the regrade.This morning when I first checked the speed, I was getting about 17.5/0.9, but  since lunchtime only this pain...

clinton by Member
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Port Forwarding DNS queries on BT Business Hub 3 Problems

Hi  When i port forward 53 TCP and UDP on my Router to my DNS server i lose all internet anyone know whats causing this? been using this configuration for ages My internet loss is complete with a random ping return every 1in50 using my dns servers an...

quakes by Member
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How to get htaccess 301 redirect help

I have turned a subfolder of my html site (mikemoran.com/biznology) into a separate site (biznology.com). The new site is PHP-based, and the subfolder structure has changed.For example, here's an old page:http://www.mikemoran.com/biznology/archives/2...

orthohin by Grand Master
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php.ini & suPHP_ConfigPath

I set up a new php.ini file but once I add the "suPHP_ConfigPath" ( as indicated here: http://wiki.lunarpages.com/Create_php.ini > suPHP_ConfigPath /home/username/public_html ) replacing the username with the actual, I get a 500 error... any ideas? _...

orthohin by Grand Master
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