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BT Security E-mail Bouncing back: Specific e-maill address: newly upgrade 365: bigfish.com?

minalo1
Member

I have contacted BT who assured me on Friday that this is down to Microsfoft Server? but after digging down the new server .outlook.com (365 office upgrade) provided by BT via bigfish.com.

 

The whitelists and blacklists are a massive concern as the below indicates my e-mail is not being rejected after delivery but prior to delivery, which I interpret as being monitored, by whom or why? Unknown

 

Come on BT this is where old bt.connect server is retired and substitute cheap replacement outsourcesd to save money! Have some ownership invest in new equipment! Most of us have spam filters to our systems so why the Big Brother approach.

 

This stinks, as always! treated like a mushroom : - left in the dark, and fed bulllshi!

 

ANY RESPONSE OR SIMILAR EXPERIENCES please add

 

 

E-mails still being rejected as below

 

 

 

s16502153.onlinehome-server.info rejected your message to the following e-mail addresses:

 

XXXXXXXXXX@XXXXXXXXXXXX.org<mailto:@XXXXXXXXXXX.org>

 

s16502153.onlinehome-server.info gave this error:

Command rejected

 

Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery.

 

 

Diagnostic information for administrators:

 

Generating server: bigfish.com

 

XXXXXXXXXX@XXXXXXXXXX.org

s16502153.onlinehome-server.info #550 5.7.1 Command rejected ##

 

Original message headers:

 

Received: from mail192-co1-R.bigfish.com (10.243.78.195) by  CO1EHSOBE035.bigfish.com (10.243.66.100) with Microsoft SMTP Server id  14.1.225.23; Sun, 27 Jan 2013 11:30:42 +0000

Received: from mail192-co1 (localhost [127.0.0.1])      by

 mail192-co1-R.bigfish.com (Postfix) with ESMTP id 2D6BBC60187  for  <XXXXXXXX@XXXXXXXXXXX.org>; Sun, 27 Jan 2013 11:30:42 +0000 (UTC)

X-Forefront-Antispam-Report: CIP:157.56.248.181;KIP:(null);UIP:(null);IPV:NLI;H:AMXPRD0510HT001.eurprd05.prod.outlook.com;RD:none;EFVD:NLI

X-SpamScore: -1

X-BigFish: PS-1(zzc85fh1be0Izz1ee6h1de0h1d18h1202h1e76h1d1ah1d2ahzz17326ah8275dh18c673h1954cbh18602eh8275bhz2dh2a8h5c0h668h839he5bhf0ah1288h12a5h12bdh137ah139eh1441h1504h1537h162dh1631h1758h17f1h1898h18e1h1155h)

Received: from mail192-co1 (localhost.localdomain [127.0.0.1]) by mail192-co1

 (MessageSwitch) id 1359286239328937_29263; Sun, 27 Jan 2013 11:30:39 +0000

 (UTC)

Received: from CO1EHSMHS020.bigfish.com (unknown [10.243.78.212])       by

 mail192-co1.bigfish.com (Postfix) with ESMTP id 4DF82A40055    for

 <xxxxxxxxxx@XXXXXXXXXXXX.org>; Sun, 27 Jan 2013 11:30:39 +0000 (UTC)

Received: from AMXPRD0510HT001.eurprd05.prod.outlook.com (157.56.248.181) by  CO1EHSMHS020.bigfish.com (10.243.66.30) with Microsoft SMTP Server (TLS) id  14.1.225.23; Sun, 27 Jan 2013 11:30:39 +0000

Received: from DB3PRD0210HT001.eurprd02.prod.outlook.com (157.56.253.69) by  pod51015.outlook.com (10.255.57.36) with Microsoft SMTP Server (TLS) id  14.16.263.1; Sun, 27 Jan 2013 11:30:31 +0000

From: xxxxxxxxxxx<XXXXXXXXX@XXXXXXXXX.co.uk>

To: <xxxxxxxxxx@XXXXXXXXXX.org>

Subject: test 11.30

Date: Sun, 27 Jan 2013 11:30:26 +0000

Message-ID: <!&!AAAAAAAAAAAYAAAAAAAAALSLg9kG35JNmJKM3iN8xzbCgAAAEAAAABy3FNM9M+hNpYx1bCGadMcBAAAAAA==@XXXXXXXXXXXX...>

MIME-Version: 1.0

Content-Type: multipart/alternative;

        boundary="----=_NextPart_000_000E_01CDFC81.B622D810"

X-Mailer: Microsoft Office Outlook 12.0

Thread-Index: Ac38gbO/42xZdPBMRWqBhg1Ge3+0ow==

Content-Language: en-gb

Disposition-Notification-To: XXXXXXXXXX <XXXXXXXXXX@XXXXXXXXXX.co.uk>

X-Originating-IP: [157.56.253.69]

Return-Path: XXXXXXXXXX@XXXXXXXXXXXXX.co.uk

X-OriginatorOrg: XXXXXXXXXXXXX.co.uk

 

 

ANY RESPONSE OR SIMILAR EXPERIENCES please add

3 REPLIES 3

adrianc
Master User

"....as the below indicates my e-mail is not being rejected after delivery but prior to delivery, which I interpret as being monitored, by whom or why?..."

 

It's being rejected by Forefront which is a service that sits 'in front' of the exchange server. It's a very commonly used Microsoft service which is used by Hotmail, Outlook.com and Office 365 to cut down on Spam.

JohnParker
Member

Hi

 

I have the same problem. There are a number of companies that bounce my emails. After some investigation it seems that only senders using Office 365 are having their emails bounced buy these companies.

 

One forum I read said it had something to do with a "loop" message (whetever that is) that Microsoft included in messages send via their Office 365 servers.

 

I've been looking for a solution for some time now and have now decided to move my emails to a new system. A real pain in the bum 😞

 

John

dickson1025
Member

I too have this issue and it needs to be resolved by BT  because they are the ones who switched from a system that was working perfectly for me to a system that does not work.

 

The more of us that complain direct to BT Head Office - in writing - the more chance we will have of securing a resolution. The service from BT 365 Outlook is unacceptable and can be considered as a breach of contract. I have used the BT Connect service for 12 years so the contracted service has clearly been changed - I received no prior communication saying that my email would be affected this way.