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BT User Abusing My Server

BTBob
Member

For the last month a user on a BT IP has been sending many thousands of requests daily to my site for the same image.

 

It cost me £70 last month in additional hosting charges and countless hours of my time trying to block them. When I do, they reboot their router (i guess) and get a new IP and start again.

 

I've now had to create a CloudFlare account and set up a pattern match rule for the type of request they're hammering me with - which is working for the moment, but I'll have to manually monitor in case they change the request pattern.

 

BT, please please can you contact this user and have a word with them?

 

They downloaded in the region of 800 GB from me in the last 30 days - surely this must trigger some alert your end?

 

Their IP address at time of writing is: 86.136.19.127

10 REPLIES 10

spank
Grand Guru

Hi there,

 

email your firewall logs to abuse@btbroadband.com

 

This is the only dept in BT that can help with this.

 

Thanks