Our office broadband is in a fairly rural area. Acceptable speed in the daytime, but working online in the evening is impossible. Wired network - quiet line test OK - filter makes no difference - no issues on exchange (Horsley EMHORSL) or in area. It's just the evenings. Is there anything I can do? 192.168.1.254 gives the following (however this is 4pm - I can't do this in the evening because no connection):-
DSL Details
Down Up
Modem Type: | Built in modem - ADSL | |
DSL Line (Wire Pair): | Line 1 (inner pair) | |
Current DSL Connection: | ||
Rate: | 4384 kbs | 933 kbs |
Max Rate: | 5369 kbs | 928 kbs |
Noise Margin: | 5.8 dB | 5.5 dB |
Attenuation: | 48.9 dB | 27.8 dB |
Output Power: | 19.5 dBm | 12.5 dBm |
Protocol: | G.DMT2 Annex A | |
Channel: | Interleaved | |
DSLAM Vendor Information | Country: {46336} Vendor: {IFTN} Specific: {51313 } | |
ATM PVC: | 0/38 | |
Rate Cap: | 5369 kbs | |
Attenuation @ 300kHz: | 48.9 dB | |
Uncanceled Echo: | -23.8 dB | Ok |
VCXO Frequency Offset: | -59.3 ppm | Ok |
Final Receive Gain: | 24.4 dB | Ok |
Excessive Impulse Noise: | 0 | Ok |
Traffic Statistics
IP Traffic | ||||
Transmit: | 44012 | 180 | 0 | 0 |
Receive: | 699974 | 718 | 0 | 0 |
ATM Traffic | ||||
Transmit: | 2568 | 0 | 0 | |
Receive: | 15009 | 0 | 0 |
DSL Link Errors
Collected for 0:02:22
Reset 24-hr int. 15-min int. Last EventSince | Current | Current | Time Since | |
ATM | ||||
Last Event | ||||
Cell Header Errors | 0 | 0 | 0 | 0:00:00 |
Loss of cell Delineation | 0 | 0 | 0 | 0:00:00 |
DSL | ||||
Link Retrains: | 0 | 0 | 0 | 0:00:00 |
DSL Training Errors: | 1 | 1 | 1 | 0:02:03 |
Training Timeouts: | 0 | 0 | 0 | 0:00:00 |
Loss of Framing Failures: | 0 | 0 | 0 | 0:00:00 |
Loss of Signal Failures: | 0 | 0 | 0 | 0:00:00 |
Loss of Power Failures: | 0 | 0 | 0 | 0:00:00 |
Loss of Margin Failures: | 0 | 0 | 0 | 0:00:00 |
**bleep**. Seconds w/Errors: | 0 | 0 | 0 | 0:00:00 |
**bleep**. Sec. w/Severe Errors: | 0 | 0 | 0 | 0:00:00 |
Corrected Blocks: | 29 | 29 | 29 | 0:00:03 |
Uncorrectable Blocks: | 0 | 0 | 0 | 0:00:00 |
DSL Unavailable Seconds: | 36 | 36 | 36 | 0:01:45 |
Hi RuthD
What I would advise is to contact the helpdesk on 0800 800 154 when you loose connection to get them to run tests on the line to see if there is anything affecting the line at that time of day.
Markp