Can BT Infinity for business use pppoE ?

[SparkyMark]

Hi.

Just looking for clarification on this.

Want to use our own SIEMENS ADSL Router which only uses pppoE, but I have spoken to BT Technical support twice and they tell me it their connection only uses pppoA.

But, reading another thread on this forum people are talking about setting their own routers to pppoE.

So, do the BT DSLAMs cope with pppoE as well as pppoA ?

[markp]

Hi SparkyMark,

Does the router you are wanting to use have an inbuilt VDSL modem?  If it does not what you could do is put the Business Hub5 that you will get provided with into bridge modem to turn it into a modem, you can then your your own device to do the PPPoE authentication for the line.

Markp

[SparkyMark]

Ok thanks. Yes I could do that. But I was told by BT Technical Support that I have to use pppoA but my Siemens router does not support this. It only does pppoE. What I wanted to know is whether pppoE is actually supported on the BT line/digital exchange.

[Burkem5]

Hi there @SparkyMark 

For standard copper broadband its PPPoA, for fibre its PPPoE.

That's in theory,  in practice i have seen people use PPPoE on a standard copper broadband circuit without issue.

That said if we get an issue where you cannot get PPP we would have to use the recommended settings.

Hope this helps

Burkem5

[SparkyMark]

Thanks.

Please clarify. We have BT Infinity for Business, so fibre to the roadside box but the last part of the circuit is copper and we have the VDSL Modem (white Openreach box) just before the BusinessHub3.

When you say if it's Fibre it's pppoE do you mean Fibre to premises or like in our case Fibre to the roadside box and then copper for the last 100m ?

[Burkem5]

For Fibre to the Cabinet (FTTC) which is what you have the correct setting is PPPoE