Does anyone know if a web hosting package can be cancelled?
I've only had it 4 days but after much frustration and too many hours going back and forth for help with things as simple as billing, I want to cancel but keep my domain name. Just tried the billing department, and was told it wasn't the right number! I can't even access my account to work on my website and no-one seems to be able to help. Have just spent the best part of 2 hours on to BT going back and forth and am totally fed-up. Sorry to be so negative, but life is too short!
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