Cannot activate SIM card for BT Business Mobile Broadband

[resi]

Hi there,

I'm trying to activate the SIM card that was supplied with the  ZTE MF631 Dongle.

I opened the page "http://www.bt.com/mobsignup" as instructed and logged in, put in the telephone number and pin code and it brought me to a page that just displays the phrase "No data found for given Account number." and there's no way to progress or do anything and as such I can't activate the SIM car or use the mobile network.

I am absolutely awful beyond words at making formal calls on a phone so phoning support is unfortunately out of the question.

Thanks in advance,

Resi

[DaveA]

Hi,

Try btmobilesupport@bt.com, as I believe that goes to the Mobile Helpdesk.

Dave

[ali8899]

07484114705