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Cannot activate SIM card for BT Business Mobile Broadband

resi
Member
Hi there,
I'm trying to activate the SIM card that was supplied with the  ZTE MF631 Dongle.
 
I opened the page "http://www.bt.com/mobsignup" as instructed and logged in, put in the telephone number and pin code and it brought me to a page that just displays the phrase "No data found for given Account number." and there's no way to progress or do anything and as such I can't activate the SIM car or use the mobile network.
I am absolutely awful beyond words at making formal calls on a phone so phoning support is unfortunately out of the question.
 
Thanks in advance,
Resi
2 REPLIES 2

DaveA
BT Partner
BT Partner

Hi,

 

Try btmobilesupport@bt.com, as I believe that goes to the Mobile Helpdesk.

 

Dave

ali8899
Member

07484114705