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Cannot forward new domain

RPSEAMAN774
Member

I have had BT hosting package with a primary domain for several years and have recently created 4 new domains. 

 

I had no problems forwarding the first three non-primary domains I created a few weeks ago but cannot forward the fourth domain I created today.   I know I have to use IE not Chrome.  But when I try to set a forwarding address either with basic domain manager or advanced domain manager it will not allow me to forward either the @ or the www  names because it says there are conflicting records and the changes are not saved.  I see that two A records are disabled - and it will not allow me to delete them so I assume this is the reason.    But this new domain I created today is not the primary domain and my other three non-primary domains did not give me this problem.  What can I do to forward my new domain?

1 ACCEPTED SOLUTION

Accepted Solutions

RPSEAMAN774
Member

The 'A' records (which were greyed out) have now gone and I can now forward the domain.  Not sure if this is something BT just did for me as a result of a problem report, or whether it would have happened anyway simply by waiting.  It does seem to be a common problem though.  

 

A separate problem is that you cannot use Advanced Domain Manager with Chrome, you click Save changes and nothing gets saved.  Its OK with IE.   I hope BT will fix this.

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2 REPLIES 2

RPSEAMAN774
Member

The 'A' records (which were greyed out) have now gone and I can now forward the domain.  Not sure if this is something BT just did for me as a result of a problem report, or whether it would have happened anyway simply by waiting.  It does seem to be a common problem though.  

 

A separate problem is that you cannot use Advanced Domain Manager with Chrome, you click Save changes and nothing gets saved.  Its OK with IE.   I hope BT will fix this.

Nguitar
BT Partner
BT Partner

With all domain name registrations comes a propogation period. This is the time in which the domain name will need to attach itself to the appropriate nameservers to acquire a zone record. This period can generally take between 12-24 hours and at the end of this period the domain will then be fully functional.