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Cannot send btconnect email on Windows Phone

elf1995
Member

I have set up email on a new Nokia Lumia 800 (Windows) phone.  I can receive emails but cannot send them. I have set phone up as follows, as per BT instructions:

 

Incoming server: pop.outlook.com

 

Outgoing server: smpt.outlook.com

 

I had trouble setting up email initially, as my password was not accepted as correct. 

12 REPLIES 12

mervyn11
Member

Hi

Thanks for taking the trouble to reply.

I have now managed to get into the email account & my phone screen shows the

inbox as below BUT there are no emails showing !!

There are emails there but they are not being displayed on the phone.

The eamils show on my computer on windows live mail.

Is there a setting somewhere that I dont know about ???

 

 

 

Burkem5
Guru

click on ... this will allow you to choose folders and take off any filters that are stopping you from seeing your mail 

cpearl
Member

brilliant - works a treat thank you