ok first things first connect the phone to the BT wifi
this will make sure that you are sending via BT and other providers are not blocking you as potential spam
you can do this by going to settings > wifi > *choose network* > *enter password*
once that's done go to settings > "email and accounts" > "add an account" > "advanced set up" >enter the email address and password
> click next > "internet email" > now set the following settings
account name - whatever you want this to be
your name - *your name*
the next part depends on the type of email account you have
if you login to www.myoffice.bt.com and actually go to the mailbox
if your mailbox is orange and white use the following settings
incoming mail server - pop.outlook.com:995
account type - POP3
username - your full email address
password - *your password*
outgoing mailserver - smtp.outlook.com:587
outgoing server requires authentication - yes
use the same username and password for sending mail - yes
then click on advanced settings
require SSL for incoming - yes
require SSL for outgoing - yes
if your mailbox is blue and white then use these settings
incoming mail server - pop3.btconnect.com:110
account type - POP3
username - your full email address
password - *your password*
outgoing mailserver - smtp.btconnect.com:25
outgoing server requires authentication - no
use the same username and password for sending mail - no
then click on advanced settings
require SSL for incoming - no
require SSL for outgoing - no
I have tested this on my own phone and can send and receive when connected to BT wifi
let me know if that works for you
