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Certificate information for the router cannot be verified.

jsmithalpine
Member

Whenever I turn on my computer, I now get a "Security Alert" message saying "This page requires a secure connection which includes server authentication. The Certificate Issuer for this site is untrusted or unknown. Do you wish to proceed?"

 

If I click on "View Certificate" then I get a message "This certificate cannot be verified up to a trusted certification authority.  Issued to: gateway.2wire.net Issued by: Gateway Authentication Valid from 06/07/2011 to 01/08/2026"

 

The "Certification Path" tab reveals that the "gateway.2wire.net" certificate is OK but that the "Gateway Authentication" gives "This CA Root certificate is not trusted because it is not in the Trusted Root Certification Authorities store".

 

Is there a way that I can stop these messages?

1 ACCEPTED SOLUTION

Accepted Solutions

TimDurham75
Power User

Install the CA Root Certificate as a "Trusted Certificate" into your individual clients or via a domain policy into an entire enterprise.

 

The error you are seeing is a feature of the OS security so you need to "tweak" the OS configuration to accept the certificate chain.

 

When you view a certificate there should be a button to install it, making it trusted.  Once trusted the messages will not appear.

View solution in original post

1 REPLY 1

TimDurham75
Power User

Install the CA Root Certificate as a "Trusted Certificate" into your individual clients or via a domain policy into an entire enterprise.

 

The error you are seeing is a feature of the OS security so you need to "tweak" the OS configuration to accept the certificate chain.

 

When you view a certificate there should be a button to install it, making it trusted.  Once trusted the messages will not appear.