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Changing a phone line (Charitable organisation)

806SqnATC
Member

Hello,

 

We are a voluntary youth organisation (registered charity) that requires internet access to provide training to the teenagers. We have no requirement for a telephone and just require broadband access (10Gb has proved to be sufficient).

 

We, when initially setting up our account, put a BT business line in however now that our existing contract has ended research on the BT site has found that, given our requirements a 'home broadband' account is more than sufficient.

 

How do we go about changing our line from a business line to a residential line?

 

Any help much appreciated!

1 REPLY 1

Burkem5
Guru

Hi 806sqnATC

The best number for you to contact us on would be 0808 1000413

This will get you to the Business to Residential conversion team

Hope this helps

Burkem5