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Cisco 1801 ATM and dialer config for BT business ADSL

abieh
Member

Hi everyone,

after an outage with BT at the Kingston exchange this weekend my cisco 1801 did not want to sync the adsl. I spoke to BT and got the usual, "everything is fine our end, have you checked your password" response. I tested with an old router and found that to sync. (modem just makes the clicking noise - CD flashes and PPP is not lit)

 

I did a "sh dsl interface atm 0" and found that the modem status was DMTDSL_DO_DOWN and the DSL Mode was unknow. I found on some of the forums it was suspected to be an issue with auto negotiation of the ADSL Mode on the ATM interface.

 

So I started changing the ATM0 interface from "dsl operating-mode auto" to : 

- adsl2
- adsl2+
- ansi-dmt , and finally

- itu-dmt

 

Trying each for a a minute or so. (you can use "shut" and "no shut" to stop and start the ATM0 interface to speed up the process.)

 

Eventually it synced up with "dsl operating-mode itu-dmt" and all was fine again. I presume there was some equipment change which stopped supporting this feature.

 

For full reference below is my ATM and Dialer interface config which works as of 2014-05-12 10AM:

interface ATM0
 description ADSL Connection to BTInternet
 no ip address
 no ip redirects
 no ip unreachables
 no ip proxy-arp
 ip route-cache flow
 no ip mroute-cache
 atm vc-per-vp 64
 no atm ilmi-keepalive
 pvc 0/38
  encapsulation aal5mux ppp dialer
  dialer pool-member 1
 !
 dsl operating-mode itu-dmt
!

 

interface Dialer1
 description $FW_OUTSIDE$
 ip address 81.138.X.X 255.255.255.248
 ip access-group FW_ACL in
 no ip redirects
 no ip unreachables
 no ip proxy-arp
 ip nat outside
 ip inspect FW out
 ip virtual-reassembly
 encapsulation ppp
 ip route-cache flow
 dialer pool 1
 dialer-group 1
 ppp authentication chap pap callin
 ppp chap hostname [Dxxxxxx@hgxx.btclick.com - your username]
 ppp chap password 0 [YOUR PASSWORD]
 ppp pap sent-username [Dxxxxxx@hgxx.btclick.com - your username] password 0 [YOUR PASSWORD]
!

 

Hope this helps someone

 

Abie

 

4 REPLIES 4

Ogami
Member

Hi there,

 

Thanks for the info.

 

I've floated this post to the top of the board for future reference, in case anybody else has similar issues.

morgano
Member

We have the same issue, we had a fault on our line in Cardiff on Saturday. By Monday the fault was resolved but our Vigor 120 can no longer connect. Modem is syncing but no stream. I assumed it was a hardware fault and replaced the unit with no luck.

 

We have the following modulation options:

 

  • T1.413
  • G.Lite
  • G.DMT
  • ADSL2(G.992.3)
  • ADSL2 annex M
  • ADSL2+(G.992.5)
  • ADSL2+ annex M
  • Multimode

It was functioning in Multimode prior to the fault but no longer. I've tried ADSL2+(G.992.5) this is the mode the BT Business hub is connecting with right now but it doesn't make any difference. I guess I can go through them but i'm not sure the other ones will work.

 

Anyone have any ideas?

morgano
Member

Our setup is as follows:

 

Watchguard XTM 330 Firewall/Router connecting on PPPOE via the  Draytek Vigor 120 which connects via PPPOA

 

Was working fine until Saturdays fault. Just like your original post, we can no longer connect.

morgano
Member

Fear not, this was resolved. BT had removed the static IP's from our account, removing them from the PPPoA connection resolved it. We have new IP's now and everything is working as normal.