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Spear_3108
Member

on ‎28-02-2011 02:40 PM

does anyone have a contact email for ceo or someone that can get a job done within bt

thanks in advance

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Fiona
Grand Guru
In response to Spear_3108

on ‎02-03-2011 08:56 AM

Hi

 

If you look at the thread Fair Use Cap been increased to 300gb? you will see that the Moderators were told the fair usage policy increased to 300gig in November, in line with the new products that have been released.

 

However, the fair usage policy is not a usage limit. If you regularly use the service inappropriately, and we believe this could unfairly affect other customer's use of the service, we'll manage your bandwidth during peak times (which could result in reduced service speeds).

 

Kind Regards

 

Fiona

BT Business Forum Moderator

 


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thebigman
Member

on ‎01-03-2011 02:18 AM

Hi spear_3108,

 

Can u tell us the issue you are experiencing and we can certainly try and help your or at least point you in the right direction to someone who can?

 

Thanks,

 

thebigman

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Spear_3108
Member
In response to thebigman

on ‎01-03-2011 10:34 PM

i was told that the fup had changed from 100gb to 300 gb on bt business office is this right

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Fiona
Grand Guru
In response to Spear_3108

on ‎02-03-2011 08:56 AM

Hi

 

If you look at the thread Fair Use Cap been increased to 300gb? you will see that the Moderators were told the fair usage policy increased to 300gig in November, in line with the new products that have been released.

 

However, the fair usage policy is not a usage limit. If you regularly use the service inappropriately, and we believe this could unfairly affect other customer's use of the service, we'll manage your bandwidth during peak times (which could result in reduced service speeds).

 

Kind Regards

 

Fiona

BT Business Forum Moderator

 


Like this post, or any others? Please click on the star image on the left hand side if you do.
If you ask a question by putting up the first post in a thread and a follow-up post answers your question correctly, please let other Forum members know which post contains the correct answer by clicking on the 'Accept as Solution' button on the right hand side of the post.
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