Email and my ipod touch

[hughdonovan]

I have just bought a 3rd gen Ipod touch and am unable to get the ipod to send and receive mail reliably.

My account is a business one (btconnect.com) I have a network user name, a network password, a primary email account and password then two secondary email accounts with their passwords. It is one of the secondary accounts that I want to be able to access on the ipod touch. 

When setting up the ipod initially with itunes the PC syncs the email account settings you need, this allows you to download your mail via the router but does not allow you to send any mail. Away from home I can do neither, I can only assume from this that the IPod is utilizing my BTnetwork username & password settings in my Router  

This problem obviously has something to do with being pointed in the right direction and then a handshake.

In it set up the IPod asks for:   

1. POP account information

2. Address     (fred@btconnect.com)

3 Description   (as it says on the tin!)

Incoming Mail Server:

1. Host Name  ?

2. User Name

3. Password

Outgoing Mail Server:  (Several server options available)

1: Host Name

2. User Name

3. Password

4. SSL on/off

5.Authentication options:   Password/MD5 Challenge responce/NTLM/ HTTP MD5 Digest

6. Server Port:  587 / 465 or other ????   

Can anyone help with solving this problem I am yet to come up with a satisfactory solution that dosn't involve forwarding mail onto another account

[hughdonovan]

Went into an Apple Store, and they confirmed that POP accounts do not work well with mobile ( devices - this includes items such as the IPOD Touch ) the only way of sensibly making the POP account work is to use a IMAP account either by borrowing the settings when away from your own Router or redirecting the Mail to your acount, not quite sure how I am  going to do this yet, if you have any knowledge of mail forwarding being IMAP and POP it would be useful.

Thanks

[spank]

Thats a strange answer, I wonder what the mean by 'well'.  In my experience soemthing either works or it doesn't, not slightly work sometimes but not for everyone.  POP accounts work perfectly fine with mobile devices, if anything IMAP requires more of a setup.

If that's what they told you I would be seriously scepticle.  Sounds like you got the YT guy.

[hughdonovan]

I am now as concerned as you are!

The problem is we have tried to set up as per my home PC and the device won't send.

Looking at the Apple forums numerous other people have the same issues with POP accounts. But no clear instructions on how to solve them

I have registered with a G MAIL account and I am looking at the forwarding option to see if I can get this to work.

Going back to my BT POP account, I still do not understand how when I am away from home and I log on to a WIFI connection the ITouch would be able to communicate with the BT server without my Network login instructions  surely these need to be in the background somewhere as they are at home in your Router.

PC<--->                                                                                            Router

Ipod Touch <--> Secondary email account -->Primary email account -> Network Username    

[spank]

You can use the bt mail server, incoming and outgoing on any connection as long as you provide an email address and password.  This is obvious for receiving but not so for sending, there should be a section within the iphone that allows you to assign a user name and password for sending.  If there isn't then it must be a flaw with the software.

Your forwarding strategy may work though.

[Tugboat]

I had the same problems.

When trying to set up on btconnect the necessary screens were not available .

To get around this I set up mail account with another service provider that worked then edited the settings to my mail account on btconnect

[AnneCH]

Can someone help with itouch that receives btconnect emails but won't send them.  I have followed all the posts to no avail.

[steveh]

For IPod Touch, using WiFi, answer is:

BTConnect SMTP server doesn't accept password authentication.

So, outgoing server just needs to be setup as follows:

Host Name: smtp.btconnect.com

User Name:

Password:

Use SSL: Off

Authentication:

Server Port: 25

Leave username, password & authentication blank

[peleus]

Nice one. That will have the cofusions settled down. Can any please confirm if that works?