Hi Computery,
I am sorry to see your engineer missed the appointment, if you can send me a private message with your order details I can contact the order management team to find out what happened.
Mark
Hello,
I sent you the details. This shouldn't be so hard, there is already an active phone line and fibre connection so this should just be a case of moving this from TalkTalk Business equiptment to BT at the exchange level.
-Sam