FirmWare Upgrade?

[snazy2000]

Hey

How do i upgrade the firmware on my Hub?

BT2700HGV

Serial Number: **************

Hardware Version: 2701-100588-005

Software Version: 4.25.33

Key Code: 52AN-2374-WHE2-22AZ-B27S

[markp]

Hi snazy2000,

To get the firmware of the business hub upgraded, if you contact the helpdesk they can put you in contact with the network/ethernet team who can get this done for you.

reagrds

markp

[snazy2000]

Ive seen other posst on the forum and Staff ask for the serial of the HUB ad they contac them for them. Didnt know if that was possible as i wont be home or a week. 😕 Let me know thanks 

[JohnE · Accepted solution]

MarkP is correct, snazy2000, you really will need to contact the helpdesk.  For one thing, it may be necessary to replace the Hub.