Struggling to set up my website with BT Settings in Dreamweaver
are these correct for www.haywardstravel.com as the Dreamweaver 'Test Settings' fails
Server Name: ftp.haywardstravel.com
Ftp Address: ftp.haywardstravel.com
Username: haywardstravel.com
Password: ******
Solved! Go to Solution.
Hi carl3110,
I have found out what the issue is, however cannot really post the actual problem on a public forum.
Pplease can you submit a dns enquiry form from here.
In the main message please mark for my attention and I will advise further right away.
Kind Regards,
Ian Ferrier
BT Business Domains
Hi Carl3110,
There was a missing dns record on your domain for ftp.
I have added this and you should be able to access ftp within the next 4 hours.
In the meantime you can use the following IP address as the ftp address.
209.235.144.9.
Kind Regards,
Ian - F -
Many thanks Ian
Are the settings correct (in 4 hours)?
Hi Carl3110,
I can confirm thes ettings are correct.
Regards,
Ian - F -
Hi Ian
I am still having problems using the above server settings & port 21
Cannot connect to ftp.haywardstravel.com - Dreamweaver is throwing it straight out
Please advise
Dreamweaver FTP configuration
FTP host : haywardstravel.com -> DO not enter ftp.haywardstravel.com
Host directory: /public_html/ -> /public_html/ is where everything you want to see on the web goes
don't forget the forward slashes / they are required.
Login: haywardstravel.com ->username or designated email adress (varies with hosting providers)
Password: random string of letter & numbers the longer the better (Some web hosts are case sensitive)
TICK the box marked 'Use passive FTP'
and you should be good to go....
BT routers don't have a Firewall so its unlikely you need to fiddle with these settings and the same applies for secure ftp communication. Optional settings for synchronisation, auto upload and check-in/out are just that and can all be left un-ticked.
Hi carl3110,
I have found out what the issue is, however cannot really post the actual problem on a public forum.
Pplease can you submit a dns enquiry form from here.
In the main message please mark for my attention and I will advise further right away.
Kind Regards,
Ian Ferrier
BT Business Domains
I am also having problems using FTP from progams such as Dreamweaver and FileZillia to transfer to a website I run on a Hosting company. I have tried on a PC and a laptop and get the same results. This FTP process worked well before changing my ISP to BT. Sometimes it connects and other times it times out.
I have talked with the hosting company and they suggest that since it worked before on another ISP , then the BT system must somehow be blocking or interfering with the FTP process.
Can anyone from BT provide me either here or privately with inof on this ?