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I cannot send or receive emails on my iphone 5 using

jasoncjc
Member

on ‎11-09-2014 10:22 PM - last edited on ‎16-09-2014 10:16 AM by

hi

 

I cannot send or receive emails on my iphone 5 using my btconnect account.

I have changed the incoming & out going settings to what is advised but still no joy after over 3hrs of trying to get this to work.

Please help as i am losing faith in this fast now & considering just closing it & using another email server.

 

Many thanks in advance

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2 REPLIES 2

markp
Grand Guru

‎12-09-2014 09:46 AM - edited ‎16-09-2014 10:18 AM

Hi jasoncjc,

 

I am sorry to see you are having a problem setting your Iphone upo to use your btconnect email address, we have a guide you can use that has screen shots, you can find it here.

 

Iphone Ipad setup with screen shots

 

I hope this helps.

 

 

Mark

 

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lundyman
Member

on ‎19-05-2015 11:21 AM

Like a lot of others tried for hours to get it correct. Chat service thiought it was to do with Apple.....Hmmmmm.

Come on BT sort it out.

Had no trouble with O2 on my older iphone 4GS

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