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I cannot send or receive emails on my iphone 5 using

jasoncjc
Member

hi

 

I cannot send or receive emails on my iphone 5 using my btconnect account.

I have changed the incoming & out going settings to what is advised but still no joy after over 3hrs of trying to get this to work.

Please help as i am losing faith in this fast now & considering just closing it & using another email server.

 

Many thanks in advance

2 REPLIES 2

markp
Grand Guru

Hi jasoncjc,

 

I am sorry to see you are having a problem setting your Iphone upo to use your btconnect email address, we have a guide you can use that has screen shots, you can find it here.

 

Iphone Ipad setup with screen shots

 

I hope this helps.

 

 

Mark

 

lundyman
Member

Like a lot of others tried for hours to get it correct. Chat service thiought it was to do with Apple.....Hmmmmm.

Come on BT sort it out.

Had no trouble with O2 on my older iphone 4GS