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Internet speed dropping to virtually nothing at night

Mac1
Member
Hi,
I got Infinity 2 just before Xmas with speed of 38Mpbs.... it was stable until middle February and since then I have had nothing but problems. In the evening it drops to 2.07.... my neighbour who is residential not business and on ordinary broadband gets faster than me in the evenings at 4.25m. Mine is fine all day steady at 37.50m come 4pm it starts to slow down and by 7pm it's 2.07m.... After midnight it goes right back up to 37.50. What is going on?
1 REPLY 1

markp
Grand Guru

Hi Mac1,

 

it sounds like something could be impacting your line, maybe some sort of REIN/SHINE interference.    Have you been in contact with the helpdesk to get them to test the line when your speed as dropped down to see if they can detect what might be causing it?

 

 

 

Markp