Hi, I have just bought myself a new Nexus 7 tablet. I am having difficulty setting up the correct e-mail settings. They seem to be accepted but then I do not receive and can not send mail. Please can you advise. Thank you.
For incoming settings I have put my user name and password.
pop3 server: pop3.btconnect.com
security: none
Port 110
Outgoing settings:
SPTP server: mail.btconnect.com
Security: none
Port 587
Left sign in box empty.
Hi,
If you're not migrated and still using the btconnect.com servers, then you need to use port 25, not 587.
Dave
Thank you for your reply. I changed the port to 25 as you said. Each time I press done it reverts to 587.
Julia
Hi Julia,
That is quite odd, is ssl turned on? It generally has a tendancy to change port numbers.
Although I do notice you have said security off.
Also if you are not on a bt connection, i.e. the 3G network, you will need outgoing authentication set to password.
Thanks,
Steve
Hi Steve, I do not have any security settings.
When I tick the box require sign in, and put my e-mail address for my username and usual password I get 'couldn't open connection to server'. The port is still reverting to 587. I have tried the smtp server as mail.btconnect .com as well as smtp.btconnect.com.
Thanks
I also get a different response sometimes:
Username or password incorrect. [535.5.7.3 Authentication unsuccessful}
However I am using the same details I always use.
I found it works if you leave the sign in box empty and change port to 25 for outgoing settings.
See below
Outgoing settings:
SPTP server: smtp.btconnect.com
Security: none
Port 25
Left sign in box empty.
Thanks for your suggestion Julian.
Those are exactly the same settings that I am using but when I put 25 for the port setting, it reverts to 587 automatically when i press 'done'.
My nexus 7 keeps going back to 587 too. Seems impossible to get 365 to work.
Anyone?