hi there Gateway123
if you want to set up a new account follow the instructions below
go to tools > accounts > add... > mail
then enter the following information
name: yourname
email address: your full email address i.e. youremail@youremail.com
next
incoming server - pop.outlook.com
outgoing server - smtp.outlook.com
next
username - your full email address i.e. youremail@youremail.com
password - your password
next/done
then double click on the account you have just set up
you will be on the general tab click on the server tab
click "my outgoing server requires authenitcation"
make sure this is using the same username an password as the incoming server
then go to the advanced tab
make sure that both the incoming and outgoing require ssl ( a secure connection)
and make sure that they are using the following ports
in - 995
out - 587
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if you want to update an account you already have set up do the ffollowing
go to tools > accounts
double click the account you want to update
you will be in the general tab click on the server tab
change the servers to the following
Incoming server - pop.outlook.com
Outgoing - smtp.outlook.com
then make sure that your username is the full email address - i.e. youremail@youremail.com
thne click "my outgoing server requires authentication2
make sure this is using the same username and password as the incoming server
now go to the advanced tab
make sure that both the incoming and outgoing require ssl ( a secure connection)
and make sure that they are using the following ports
in - 995
out - 587
ilet me know how that works out
you may have to use a post migration username - to find out if this is the case go to
www.myoffice.bt.com
go to email
login
the first screen you see will tell you if you need to use a post migration login
