Outlook downloads

[messier44]

Sorry if this has been asked before.

When I get an outlook email with a link in one form or another to a web site/PDF etc in the text, I just get a blank page.

Tried double clicking and right click-open. Not luck with either.

Used to work ok

Thanks in advance.

[chris]

A couple of things to try...

1. Open Internet Explorer
Go to Tools / Internet Options
Click on the Programs tab
Click on the Reset Web Settings button

2. You could try this tool...

Note: I have not used this myself but some others have reported success in similar situations to yourself. If unsure about this tool please do not use.

Chris.

[steph · Accepted solution]

Hi there,

Just to add to that, if the tool Chris has suggested does not work for you, perhaps the IT Support Manager might help.

You can contact them via this link:

Contact BT Business

Hope you get this resolved soon.

Regards,

Steph

Message Edited by Anna on 04-02-2009 12:02 PM

[messier44]

Thanks Steph.

Your first reply sorted the problem. Ur a star.

Regards.

Nigel.