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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18434 Views
  • 0 replies
  • 1 kudos

Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
  • 6592 Views
  • 0 replies
  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
  • 20988 Views
  • 0 replies
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
  • 9754 Views
  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
  • 30073 Views
  • 0 replies
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34446 Views
  • 1 replies
  • 2 kudos

Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
  • 13297 Views
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
  • 26297 Views
  • 8 replies
  • 0 kudos

Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
  • 11017 Views
  • 0 replies
  • 1 kudos

Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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  • 3 replies
  • 3 kudos

MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
  • 8914 Views
  • 0 replies
  • 0 kudos

Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16170 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 278503 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12337 Views
  • 2 replies
  • 0 kudos

Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
  • 7863 Views
  • 0 replies
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
  • 11532 Views
  • 0 replies
  • 1 kudos

Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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  • 0 replies
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 12274 Views
  • 3 replies
  • 0 kudos

BT Contact Address for submitting business proposal

Dear, Could anyone tell me please the BT contact address or web link for submitting my business proposal on "E-commerce for SMEs" project? Your kind help is cordially appreciated. Many thanks- Salman

asalman by Member
  • 12592 Views
  • 4 replies
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Questions Hosted voip

Hi Looking at getting 6 lines hosted voip, can and how will the following work? Each handset receiving all 6 numbers and that each line ringing will be identified, Call comes in on one line, will you be able to transfer to another line (handset) like...

Resolved! Call barring caller witheld number calls

I'm getting frustrated by the large amount of calls I have been recieving where as soon as I pick up and say Hello, the caller hangs up. When I dial 1471 I get the caller witheld number message. What I would like to know is, is it possible to bar inc...

bri365 by Member
  • 26696 Views
  • 6 replies
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Re: BT Versatility Caller ID

Hi foad, the info on this other thread my be useful: Versatility and API? The manufacturers of the system have not released any information that would allow a program to be written to interact with it, but there is click 2 dial and softphone software...

steph by Grand Master
  • 12680 Views
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Resolved! 2700HGV Internet Access Control Blocking Everything

All requests through the gateway are being blocked by IAC (Internet Access Controls) on the router. Requests appear in the Access Controls log and browsers are re-directed to:http://gateway.2wire.net/access/site_blocked.html?NODEID=48&APP=IACThis als...

Bt inspiration system programming, Help!!

HI, I programed my BT inspiration phone with all the phone numbers a few years ago, i have come to change them and i must have forgotton the password because it won't let me in to the system programming option now. Is there anyway of resetting the ph...

BlackBerry Handheld Software Upgrade

Hi, does anyone know when BT are going to roll out Blackberry Device Software v4.5?  We are currently running v4.2... Other carriers have already launched v4.5.

D4Dawg by Member
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  • 0 replies
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Kudos rating system launched

Hello all, We've just launched a new rating system. Wherever you see a useful post please let everyone else know about it by clicking on the 'Kudos' image on the right-hand side of the post (you'll need to be logged in to do this).  The homepage and ...

James by Master User
  • 12250 Views
  • 0 replies
  • 2 kudos

Call Diversion

Hi, for a period of a few months during this coming winter I wish to divert ALL incoming calls from one business line to another business landline.  - Is it possible to automatically divert all calls immediately/invisibly to the caller (i.e NO record...

Windows Server 2003 Domains and Internet security

I have set up a LAN. For security reasons, the Server is not connected to the internet. Thus, theclients use the Server as the Primary DNS for internal aka LAN address resolution and use theBT 2-wire 2700 as the secondary DNS for connecting to the in...

vibnik by Member
  • 14292 Views
  • 2 replies
  • 0 kudos