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Photo Album issues

RachelL
Member

Can anyone help?

 

Firstly, images take a hell of a long time to download on the album, and now, when they finally do load and I press PUBLISH to update the album, the update album shows live as not being updated at all. All the newly added images are gone...

 

Is there a solution? Am I being daft and forgetting something?

 

Rachel

1 ACCEPTED SOLUTION

Accepted Solutions

duskjome
BT Partner
BT Partner

You may need to clear cache and cookies to see the new images on the live website. Try hitting CTRL-F5 on your keyboard when on the page that you have published the new images. If that doesn't work you can usually find a "clear private data" or "delete browsing history" under "tools" in your browser.

 

The slow loading may be caused by the images being large file sizes. The only real work around if that is the case is to have smaller images or images with smaller file sizes. That usually results in less clear images though, so that may not be something you wish to do.

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1 REPLY 1

duskjome
BT Partner
BT Partner

You may need to clear cache and cookies to see the new images on the live website. Try hitting CTRL-F5 on your keyboard when on the page that you have published the new images. If that doesn't work you can usually find a "clear private data" or "delete browsing history" under "tools" in your browser.

 

The slow loading may be caused by the images being large file sizes. The only real work around if that is the case is to have smaller images or images with smaller file sizes. That usually results in less clear images though, so that may not be something you wish to do.