Problem sending emails through website

mjcox1 · ‎18-08-2009

Hi,

I have written a website in C#, when a user registers a contact request, I want to send an email confirmation to the user. I have done this type of functionality on a number of websites, but when hosted with BT all I get is a ‘failure send exception’.

I am using the SmtpClient & MailMessage classes as well as the NetworkCredential class with the primary email account details.

Has anyone else been able to perform similar functionailty within their website or is there a restriction on sending mail?

Andy75 · ‎19-08-2009

Hi there,

In order for us to complete your request, please specify your domain name.

Regards

Andy

BT Forum Moderator

mjcox1 · ‎19-08-2009

The domain name is chi-homeinnovations.co.uk

Fiona · ‎21-08-2009

Hi

There is currently someone looking into this issue for you, when we recieve any updates we will let you know.

Thanks

Fiona

BT Business Forum Moderator

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mjcox1 · ‎27-08-2009

Any updates on this problem yet?

Fiona · ‎27-08-2009

Hi

Sorry no one has got back to you about this, I have asked for some more information or an update on the case. When i hear back from the domain team i will let you know.

Thanks

Fiona

BT Business Forum Moderator

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Tracey · ‎04-09-2009

Hi mjcox1,

In order to send the emails properly using System.Web.Mail, please point the page at 'Localhost' smtp server. We do not allow scripts sending the mail through remote mail hosts.

Hope this is of help

Tracey

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