I have the same problem and even worse I am a business customer I have 2 domain with bt and linked my eshop to one of my domains which is grink.co.uk but neiather grink.co.uk or www.grink.co.uk is not recognised by any search engines and even I have tried to ping my domain but 100% loss of data url not found I am not happy with the bt domain services at all and its costing me alot as my business depends on my web site and is very important is this because BT wants to take every thing in its own hand and charge us for what we have already paid? is this fare? its for more than two weeks I have tried and emaild no help arrived yet . who is gone pay my damages?
Hi
The rank in a search engine depends more on the website than on the hosting platform. Different search engines use different criteria to determine a website’s rank in a search. You should read each search engine’s help files to learn exactly how websites are ranked and adjust your website to match their requirements. Many search engines use “spiders” that roam the Internet looking for websites. These spiders crawl from page to page via hyperlinks, so the more sites that link to you, the more likely it is that the spiders will find you. Other search engines use criteria such as the title, keyword meta tags, word frequency in the document, and document length to determine your listing.
You may also find the following post helpful.
Kind Regards
Fiona
BT Business Forum Moderator