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Reverse DNS on static IP

CiaranReilly
Member

Hi there,

 

I'm posting on behalf of a customer. They have BT Business broadband, and have been assigned a static IP for some time now.

We recently attempted to setup an internal web service hosted on said IP, and I noticed at this point that the static IP assigned to them, has a reverse DNS name assigned to it, which obviously previously belonged to another customer.

 

Could anyone please tell me where I go to have this old name removed, and a new one added?

 

Many thanks 🙂

1 ACCEPTED SOLUTION

Accepted Solutions

a-hill
Grand Master

Details on how to get rDNS removed or changed can be found in the Help FAQ How can I change or remove the reverse DNS set up on my domain name?

View solution in original post

4 REPLIES 4

Daskew78
Member

The only people who are going to be able to change the PTR record are going to be your broadband provider.

 

Just give them a call or email them, it should be simple enough.

a-hill
Grand Master

Details on how to get rDNS removed or changed can be found in the Help FAQ How can I change or remove the reverse DNS set up on my domain name?

procyon1
Member

removed

knobbster
Super User

Nice one. I thought it was never this easy to do.