SMTP Authentication schizophrenia

[tjcmorgan]

Hi there-

I have two btconnect accounts configured in Mac Entourage that work properly nearly all the time (sending and receiving). Occasionally, one or both of them can't send mail (due to server "authentication" errors) - sometime refusing passwords. Nothing has been changed on the client.

To "fix" the problem, I have either had to enable SMTP authentication or disable it (i.e. the reverse of what worked before).

So, I know how to workaround the issue, but why is it happening in the first place. Is BT changing the SMTP policy?

--

tm

[spank]

If you're conneted to a BT line try removing authentication all together.  Some versions of outlook don't like authentuication enabled when it doesn't need to be.  No idea why.

[Bobfm]

Bringing right up to date. The new outlook SMTP causes a huge problen on Thunderbird, at least on btconnect. They know about it but apparently don't have a fix. I can't turn off authentification completely. Anyone with any ideas.

[mithcd]

Check out this link for setting up thunderbird.

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25885