Setting up btconnect email on Android phone

[Knaresborough]

I am having difficulty setting up my business lite (365) email on a Sony Xperia Z2. I am entering my email, password and recommended server details but am getting the following error message which I think relates to the incoming server - "Could not finish. connection to server refused. Root certificate invalid. Cannot validate identity"

[Burkem5 · Accepted solution]

Hi @Knaresborough 

Can you follow the instructions on this link and tell me how you get on?

Hope this helps

Burkem5

[Knaresborough]

Hi,

Yes thanks it is now set up. It needed STARTTLS!