Solved: Transfer In Failed

alexlush · ‎01-11-2010

Can anyone tell me why the transfer in failed for domain severnunival.com?

AFAIK the domain is unlocked and the auth code I provided is correct, I also have my email address showing as the admin and owner contacts in Whois.

Thanks.

Alex.

Frances · ‎18-11-2010

Hi Alexlush

A support request can be raised by calling the number in my earlier post as they can transfer you to the correct team. Alternatively, you can raise a support request directly with this team

Thanks

Frances

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View solution in original post

Frances · ‎03-11-2010

Hi Alexlush

If you are still having problems with this, you can contact the webhosting team on 0845 600 7020 option 2 and they will be able to assist you.

Thanks

Frances

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alexlush · ‎18-11-2010

Thanks for the advice Frances however I've just rung the number you gave me and after 20 mins holding I was told that this was the wrong number.

I then rung the number they gave me 0845 607 1942 only to be told that transfer in issues could only be logged using dnsforms.co.uk!!!

I will keep trying but getting through to the right department in BT always seems to be a bit of a challenge.

Frances · ‎18-11-2010

Hi Alexlush

A support request can be raised by calling the number in my earlier post as they can transfer you to the correct team. Alternatively, you can raise a support request directly with this team

Thanks

Frances

Forum Moderator

If you like a post please click on the star image on the left-hand side of the post.
If someone answers your question correctly please let other Forum members know by clicking on Accept as Solution on the right-hand side of the answer post. Please also consider replying to the post stating that your question has been answered successfully. Thanks