Hi there I have gotten my Broadband installed and the stats look quite good
ADSL Line Status
Connection Information | Line state: | Connected | | Connection time: | 0 days, 09:40:07 | | Downstream: | 18.57 Mbps | | Upstream: | 1.195 Mbps |
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ADSL Settings | VPI/VCI: | 0/38 | | Type: | PPPoA | | Modulation: | G.992.5 Annex A | | Latency type: | Interleaved | | Noise margin (Down/Up): | 6.2 dB / 6.9 dB | | Line attenuation (Down/Up): | 24.5 dB / 13.2 dB | | Output power (Down/Up): | 19.9 dBm / 10.8 dBm | | FEC Events (Down/Up): | 6179209 / 0 | | CRC Events (Down/Up): | 122 / 0 | | Loss of Framing (Local/Remote): | 0 / 0 | | Loss of Signal (Local/Remote): | 0 / 0 | | Loss of Power (Local/Remote): | 0 / 0 | | HEC Events (Down/Up): | 2578 / 0 | | Error Seconds (Local/Remote): | 11723 / 1 |
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However I have been trying hopelessly to get someone to put change me from Annex A to Annex M modulation and after 3 hours continuesly on the phone getting transferred back and forth no one seemed to know what I was on about. For an ISP to not know what Annex M is is discraceful. It is a requirement to learn these things to become tech support in most EU countries so why are we different?
Anyway needless to say I found one agent who didn't know what it was but would put it on my line and then disconnected my call. Nothing has happened after a few days and I am calling out to one of the moderators here to work their magic. I was sold BT Buisiness Broadband under the promise that I would infact be able to get Annex M
One other issue that has cropped up lately as well is I was on Fath interleaving but due to faulty wiring in one of the sockets I had to unplug everything (including the modem) and leave it off while my landlord fixed the wiring/socket. After plugging it all back in it's changed to Interleaved and I'm not sure why? My line was on for 2 solid days and VERY stable on Fast
