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Where's my Business Broadband VOIP number?

tim104
Member

on ‎03-09-2009 02:20 PM

Hi,

Getting a bit desperate for help here. I've just taken out a contract for BT Business Broadband, which has gone active today. Together wish this I ordered Business Broadband VOIP. I gather that I was meant to get an email with my new VOIP number, but I have not had this, so can't activate VOIP!

I've emailed support, but I've had no reply at all.

Can someone please help ASAP?

Many thanks,

Tim Shelbourne.

 

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3 REPLIES 3

Tracey
Guru

on ‎04-09-2009 12:13 PM

Hi tim104,

 

If you contact the team on Contact Us they would be able to offer you support with your VOIP account.

 

Hope this is of help.

 

Tracey




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tim104
Member
In response to Tracey

on ‎04-09-2009 03:29 PM

Tracey,

As I pointed out in my first post, I emailed support more than 24 hours ago (I have an Incident number) and still have not had a reply!

I thought I should expect priority support with Business Broadband? I still have no VOIP facility. Not a good start.

Tim.

 

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gs
Super User
In response to tim104

on ‎09-09-2009 02:25 PM

If you are still having any issues try contacting the VOIP team on 0800 169 1146 (option 2) and they will be able to provide all details and get you setup after validation

 

gs

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