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Wireless stopped working

lamcdonald
Member

on ‎30-12-2011 01:02 PM

I have had my BT Business Hub connected for 3 years 2700)  Suddenly the wireless connection for my laptop which I use downstairs is not working.  Hub is not showing any lights on wireless setting.  Not seeing the network from other pc's.  This happened a couple of weeks ago, but it seemed to resolve itself.


I have

 1) swopped hub hardware as had a spare...still same problem.

2) Uninstalled and reinstalled drivers

3) Restored all default connections.


Have spent hours now trying to resolve.

 

Have read through forums and tried all suggestions.

 

Losing the will to live!!!


Can anyone advise please

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4 REPLIES 4

anthonyriley99
Member

on ‎30-12-2011 02:44 PM

Does your PC detect the Business Hub SSID in range?  Can you connect with any other PC?  Have you tried resetting the wireless configuration via the hub settings config?  I.e. Enter 192.168.1.254 into your browser address bar, then click settings, then diagnostics, then resets and select Wireless Configuration Reset.

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lamcdonald
Member
In response to anthonyriley99

on ‎30-12-2011 03:22 PM

Have tried your suggestions...reset all to default (which they must have been as I haven't changed since installation) but still no wireless light showing on hub. 

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anthonyriley99
Member
In response to lamcdonald

‎30-12-2011 05:56 PM - edited ‎30-12-2011 05:57 PM

The Business Hubs download firmware automatically when online, does your PC detect that the connection is there?  I.e. when you view available wireless networks, does it display BT Business Hub as an available network?  Can you connect the PC wirelessly to any other router?

 

Also what version of windows are you running on your PC?

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MHC
Guru

on ‎31-12-2011 02:11 PM

 

 

Two hubs and neither seem to provide wireless connectivity - iniytial suggestioin is that it could be the PC.

 

The wireless LED only sows on the hub when there is traffic - I have just looked at 2700 v4,  2700 v6 and 2701.

 

Is there a hardware switch on te PC that may have been turned off?

 

 

Next steps - find a copy od inSSIDer - a trustable piece of shareware.   Load and run this on your PC - does it see ANY access points?

 

Then, take your PC to Starbucks !   Try running inSSIDer there and see if it brings up the local WAPs ...

 

 

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