business hub 3 and statip ips

[elvis24]

Hi All.
I have inherited a problem at work with our broadband and internal network. Ill do my best to explain our set up.
We have a bt fibre line in to openreach modem, then going to draytek, going to netgear firewall.
We have vpns and rdc set up on the static ip 222.222.222.241, which is also the ip of the netgear firewall, so i guess port forwarding is set up on the firewall.

Firwalls wan config is ip 222.222.222.241 netmask 255.255.255.248 default gateway 222.222.222.246

Now the draytek has failed and we cant seem to access it to see the config. Ive put the business hub on, configured static ip of 222.222.222.246 and left everything else as is. Our internal network cant use internet etc.. but rdc and vpn do not work.

The only other info i have is that dhcp was turned of on the draytek. And we have a statip ip 222.222.222.243 on the network for remote cctv.

Can Anyone suggest a config to get all vpn etc.. working via business hub.
Really sorry if this is dumb of me but our it manager has left and not given any config details.

Many Thanks

[DaveA]

Hi,

If the Business Hub works fine when connected directly to the router and a single computer then it would be your network that needs looked into.

Unfortunately the normal Helpdesk couldn't do that, so you would need to call the IT Support Manager Helpdesk, which is a paid for service:

http://business.bt.com/it-support-and-security/it-support-manager/

Dave

[elvis24]

Internet works fine, i just get vpn and rdp to work. How do i get the hub to pass traffic to the server on its ip