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error message when adding new folder to ftp root

UK_Al
Member

I am following the guidance on setting up a new folder in the ftp root so I can point another domain name to the new folder. When I get to the step where the instruction is to click on "page" to open ftp folder in windows explorer I get an error message when windows explorer opens " An error occurred when opening the folder on the ftp server. Make sure you have permission to access this folder. Details 505:/ no such file or directory"

What's this all about? Can't find anything in the help pages, so hoping someone else has encountered and solved this problem.

cheers

Al

 

2 REPLIES 2

dave
Guru
Try using a proper FTP client. Somethign like Filezilla should do the job without any issues.

UK_Al
Member
OK I will give that a try.

cheers

Al