Thank you very much for letting me know it's functioning now.. emailed tech support last night and got a reply this morning that suggested my entire email wasn't read, concluding with:
"Unfortunately I have also been unable to access this and as such I have escalated this case to our Advanced Diagnostics Team for further resolution.
Please allow up to 5 working days for this to be completed."
Have dealt with many hosting companies and would appreciate a number or service status for hosting as seems to be the "norm".. kinda felt high and dry with the downtime - also it'd be good to know the cause and if others were affected.
Once again thanks for the reply.
Regards.
