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problem : upload image from computer

norwegianblue
Member

Hi, i have created a new website but seem to have trouble getting my images on to the web pages. When i open the easysitewizard picture button i get the usual free library shots which i see as previews but when i upload to my library the image isnt previewed and i cant drag it onto the web page. I have formatted the images in photoshop as .jpegs, .gifs and .pngs but it doesnt seem to make any difference.

Also, even tho i can see the free library shots and drag them on the web page they dont appear, its just an empty white box with a little red x in the top left corner. Any help is appreciated as it doing my nut in, and its the only thing stopping me from publishing my space as the pix are vital for it.

 

regards a desperate chris

1 ACCEPTED SOLUTION

Accepted Solutions

Andy75
Power User

Hi there,

 

What browser are you using? Did you scroll to the end of the "your library" pictures, as new ones appear at the end of the list.

Also note there are 2 tabs beneath the word "Images" when the add an image is selected. One is for "free library" the other "your library" Once you use a image from the free library it appears in the "your library" This is where any uploaded images appear.

 

The only other suggestion is contact the helpdesk 0845 600 7020

 

Thanks

 

Andy

 

BT Forum Moderator

View solution in original post

1 REPLY 1

Andy75
Power User

Hi there,

 

What browser are you using? Did you scroll to the end of the "your library" pictures, as new ones appear at the end of the list.

Also note there are 2 tabs beneath the word "Images" when the add an image is selected. One is for "free library" the other "your library" Once you use a image from the free library it appears in the "your library" This is where any uploaded images appear.

 

The only other suggestion is contact the helpdesk 0845 600 7020

 

Thanks

 

Andy

 

BT Forum Moderator