security certificate cannot be verified

[peteeden]

ever since you changed email system, we get this message every time we open outlook

settings are pop or smtp.outlook.com, ssl, ports in 995 out 587, authentication on

emails come through ok but how can we stop the message

[DaveA]

Hi,

Do you have SSL enabled?

Dave

[peteeden]

yes it is and port set at 995

[DaveA]

Hi,

What's the full message?  (Make sure to remove any sensitive info)

Dave

[peteeden]

i'll have to let you know tomorrow if thats ok, as im away from there now

thank you

[DaveA]

Hi,

No problem.  I'm off home anyway in about 10 minutes.  🙂

Dave

[Stephenc · Accepted solution]

Hi Pete,

This is sometimes caused by office not being upto date, can you go into start - control panel - windows update and see if there are any updates available for Microsoft office?

Thanks,

Steve

[peteeden]

Thank you very much Stephen, Top man.

there was 4 win 7 pcs, 2 had security certificate problem, after installing office sp3 the we get no security certifacte problem.