web address

[bryanharris]

When BT took over hosting our website from Madasafish the web address changed from www.swanleyandnorthdownslions.org.uk to http://swanleyandnorthdowsnlions.org.uk  losing the www prefix.  Unfortunately websearch engines (eg Google) are continuing to look for the 'www' site and a lot of web links (eg to fund raising events), our publicity material, directory entries etc have the 'www' address too.

What do we do? I cannot 'redirect' as I no longer have access to the old 'www' site and Google tell me they can only ignore the whole name (including our present web address).

HELP

[markp · Accepted solution]

Hi Bryan

Best thing to do is to goto http://www.dnsforms.co.uk and fill out the general enquiry form to get the problem fixed, and the BT DNS team will be able to fix this for you.  They did for me.

[chrismcl]

It seems to be working for me at least?? Have you reported it to the DNS Team already?