Hi,
My website doesn't appear when I use www. It's ok without. How do i make it work with the www. I am not technically minded so need some detailed help.
I can get into the Advanced Domain Manager section of my account but have no idea what to do next.
the domain is acranum.co.uk
Thanks
Hi Applepie,
i just checked the domain and i cannot get any DNS records for it,
and when i do a whois on the domain it shows as no one owning it,
have i got the spelling of the domain correct: acranum.co.uk
thanks
James
Hi
It looks like you don't have a www record
@none records direct you to http://mywebsite.com
www records direct you to http://www.mywebsite.com
you will also have an FTP record which directs you to ftp://ftp.mywebsite.com
If you go to the domain management portal described in this post
then copy the IP in the ftp record into a new space
then make sure that's an A record and make sure the Key is www
Hope this helps
Burkem5